Workiz Reviews
Workiz has an overall rating of 4.4 based on 19 reviews. Customer feedback on Workiz is mixed: Workiz reviewers highlight positive aspects like user-friendly interface, excellent customer support, robust features, and affordable pricing, which strongly appeal to small to medium-sized businesses in service industries. However, Workiz is often criticized for its limited customization options, occasional bugs, steep learning curve, and lack of advanced reporting.
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How would you rate Workiz?
All Workiz Reviews (19)
Tms718
November 20, 2022
"Price Increased Significantly!!"
The price has been raised significantly. Throughout the year, I kept losing features and they wanted more cash to restore them. Then, I got an email saying my monthly rate would double while still having fewer features. Honestly, the customer service seems to only be interested in taking your money.
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MotherSonia
September 28, 2022
"Fantastic software that really delivers..."
Fantastic software that really delivers. Plus, I’m thrilled to mention - I requested a certain feature (not thinking it would actually happen), and Karin from support thought it was a neat idea, so they went ahead and made it happen in the software.
I really appreciate these folks, they’ve got a super helpful team and are a one-stop solution for my uncle’s HVAC business - I’m so glad I could help him get it set up.
I really appreciate these folks, they’ve got a super helpful team and are a one-stop solution for my uncle’s HVAC business - I’m so glad I could help him get it set up.
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VioletHerrera
June 18, 2020
"Definitely worth a try!"
I spent a couple of weeks checking out different locksmith software because I really didn’t want to pick one and have to change it later on.
Workiz turned out to be the simplest to navigate. I hooked it up with Quickbooks Online, and it all went off without a hitch. Their customer support team is top-notch and always ready to assist.
Totally recommend it!
Workiz turned out to be the simplest to navigate. I hooked it up with Quickbooks Online, and it all went off without a hitch. Their customer support team is top-notch and always ready to assist.
Totally recommend it!
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EdwardCox
June 11, 2020
"Absolutely the Best"
Without a doubt, Workiz stands out as the top app available right now! It's super user-friendly, and they keep rolling out fresh features that make my job simpler and boost our clients' happiness. The latest Workiz chatbot is just amazing! I can get jobs scheduled even when my business is shut down! I highly suggest it to all business owners.
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Maxine.Jacobs
June 11, 2020
"Pandemic Protection Software"
Workiz has really simplified things for me during this wild pandemic! Thanks to their Zoom integration, I could estimate a bunch of jobs without putting my team and clients in harm's way. I could also collect payments online and send invoices via email. Workiz is truly a fantastic tool to have!
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GraceTerry
June 08, 2020
"Successfully Set Up Workiz for Our Teams"
This past month, we managed to roll out Workiz for both our office and field teams. Scheduling and dispatching has become a breeze, and we're now aiming to get the online booking feature up and running. The support from the team has been fantastic in helping us get everything in place—big thanks to Workiz!
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ChristopherLong
June 05, 2020
"Awesome app for my plumbing biz"
I was on a different app for my plumbing work when a friend suggested I make the switch. I gave the 14-day trial a shot, got some training from one of their coaches, and I've been cruising along ever since. The app is super user-friendly, and the support team is fantastic.
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greentiger171
June 03, 2020
"User-friendly and constantly improving..."
It's super user-friendly and keeps getting better to meet customer needs. I really appreciate how it helps me, as a small business owner, operate like a larger firm. Thanks to Workiz, I can log my calls, monitor my earnings, and allow clients to schedule appointments online without me having to answer the phone.
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bluegoose548
May 29, 2020
"It feels like they get it right and then..."
It feels like they get it right and then suddenly switch things up without any warning. It's super annoying, and they don't seem to care that what they altered was actually working for you. They always have some reason for the change or claim that not enough folks are using that feature.
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MarjorieRose
May 29, 2020
"Generally a solid service"
Generally a solid service. There are some occasional hiccups, but our clients and staff usually appreciate it.
Honestly, those glitches are probably more about user mistakes than issues with the software.
I get positive feedback every day from clients about how great it is to receive emails and SMS texts about their upcoming appointments. Plus, the message board really makes it easier for clients to interact with our company online.
Honestly, those glitches are probably more about user mistakes than issues with the software.
I get positive feedback every day from clients about how great it is to receive emails and SMS texts about their upcoming appointments. Plus, the message board really makes it easier for clients to interact with our company online.
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LoganElliott
May 28, 2020
"Workiz earns a perfect score from me"
Workiz earns a perfect score from me. I utilize it for a couple of different businesses. I've experimented with other programs and consistently discovered that Workiz is the best choice for my contracting services. It's straightforward to operate, easy to instruct new staff on, and robust enough to swiftly and seamlessly produce management reports.
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SebastianGarcia
May 27, 2020
"Awesome possibilities"
Awesome possibilities, but we run into a problem every week. Customer service is top-notch and quick to respond, yet the tech support usually takes three weeks or longer to reply. I understand this is undergoing a big revamp, and I’m looking forward to seeing how it turns out.
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utopiancloud82
May 27, 2020
"Workiz has been a solid partner, yet..."
Workiz has been a solid partner, yet we think we might eventually outgrow it. We operate a small call center, and it’s really frustrating to have to jump between various franchises. Plus, the integrations offered by Workiz are quite restricted, which isn’t ideal for folks like us who rely on other platforms.
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kavyasharmaat2010
March 02, 2020
"Workiz is Awesome!"
We really dig Workiz. It's super easy to navigate, even for those old-school folks who struggle to part with their trusty paper and pen. I had my own issues with other companies, so I'm really thankful I stumbled upon Workiz. Plus, their customer service is top-notch!
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Charlie.Woods
April 22, 2016
"Awesome for service-oriented companies!"
I kicked things off with a trial of Send A Job, and it’s turned out to be super handy for my daily operations. They really transformed how we operate; switching from paper to digital! This shift has helped us boost our profit margins... now we can spend more time on what really matters in our business.
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